Support

Need help?

Reach us by phone or email. Include a few details and we can help faster.

Contact support

If your service plan includes after-hours support, contact us using the same number/email and follow your escalation instructions.

To speed things up, include:

Your name & company

Who we’re helping and where to follow up.

Device details

PC name (if known), model, and what you were doing.

Exact error text

Screenshots help copy/paste is even better.

When it started

New issue or recurring? Any recent changes?

Remote support

Only join a remote session if you are already speaking with Fortifi IT and have been given a session ID.

You stay in control and can disconnect the session at any time.

Want proactive support instead of break/fix?

Tell us what you’re dealing with, and we’ll recommend a practical path forward no fluff, no pressure.