Phone Systems

A business phone system that works anywhere

Modern VoIP calling with professional call handling, call queues, reporting, and easy remote work support.

Built for professional call handling

We design phone systems that make it easy for customers to reach the right person and easy for staff to answer calls whether they’re at the office or working remotely.

  • Auto-attendant / IVR with schedules and holiday routing
  • Ring groups and smart routing to teams
  • Call queues with custom hold messaging
  • Voicemail-to-email and call history
  • Call recording (when required/appropriate)
What we deliver
  • Number porting guidance and cutover plan
  • Extension setup, call flows, and after-hours rules
  • Desk phones, headsets, or softphones (your choice)
  • Remote worker setup and secure access
  • Training + documentation for staff
Mobile & Desktop Apps
Take business calls on your laptop or phone with a consistent experience great for on-call or hybrid teams.
Reception & Team Visibility
Presence/availability, extension status, and quick transfers so calls don’t bounce around.
Reports & Call Analytics
Queue stats, missed-call review, agent activity, and call detail records to understand demand and performance.
Integrations
Optional integration with CRMs/helpdesks for contact pop-ups, call journaling, and better customer context.
Security & Reliability
Strong passwords, least privilege, secure remote access, monitoring, and clear ownership of changes.
Ongoing Support
We can handle day-to-day changes like new users/extensions, call flow adjustments, and troubleshooting.
Ready to modernize your phone system?
Tell us how your calls should flow (main line, departments, after-hours, on-call), and we’ll recommend a setup that’s simple for staff and professional for customers.
Note: Features and availability depend on your final deployment design (on-prem, cloud/hosted, remote worker needs, and carrier/trunking).