Microsoft 365 Support

Microsoft 365 support that makes work easier and keeps your business safer

Get straightforward help with email, Teams, SharePoint, OneDrive, user accounts, licensing, and security—without having to sort it all out on your own.

Get Microsoft 365 help

Microsoft 365 should fit the way your business works

Microsoft 365 can do a lot, but it is easy to end up with confusing settings, unused licences, messy file sharing, or accounts that are not as secure as they should be. Fortifi IT helps businesses across Central Alberta get Microsoft 365 set up properly and keep it running smoothly.

Whether you are starting fresh, moving from another email system, or trying to clean up an existing Microsoft 365 setup, we can help make it easier to manage and safer for your team to use.

  • Set up and support email, Teams, SharePoint, and OneDrive.
  • Improve account security with MFA and safer sign-in settings.
  • Add and remove users, manage groups, and set up shared mailboxes.
  • Review licensing so you are only paying for what your team actually needs.
  • Recommend backup options for email, OneDrive, SharePoint, and Teams data.

A safer Microsoft 365 setup

Many Microsoft 365 accounts are set up quickly and then left alone for years. We can review your sign-in settings, administrator accounts, user access, mail security, and other areas that may have been overlooked.

Request a Microsoft 365 review

Review

We look at your users, licences, MFA, email setup, security settings, and the problems your team keeps running into.

Improve

We focus on the changes that will make the biggest difference without creating unnecessary disruption for your staff.

Support

We help with account changes, user questions, documentation, training, and the day-to-day issues that come up later.

Yes. We can help set up MFA, review administrator accounts, clean up old users, improve sign-in security, review mailbox protection, and make sure people only have access to what they need.

Yes. We can help plan the move, set up mailboxes and domain records, prepare your users, configure Outlook, and deal with the cleanup after everything has been moved.

Yes. We can configure multi-factor authentication, walk your users through the setup, review any exceptions, and help reduce the risk of an account being taken over if a password is stolen.

Yes. We can look for unused licences, plans that do not match how people work, missing security features, and places where your billing could be simplified.

Yes. We can help organize SharePoint sites, fix OneDrive sync problems, clean up permissions, improve folder structures, and make file sharing easier and safer for your team.

In many cases, yes. Microsoft keeps the service running, but that is not the same as having a separate backup you control. A dedicated backup can make it easier to recover email, OneDrive, SharePoint, or Teams data after accidental deletion, mistakes, or an account compromise.